Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, and payment information when you create an account, make transactions, or contact our support team.

We automatically collect certain information when you use our services, including your IP address, device information, browser type, and usage patterns.

2. How We Use Your Information

We use the information we collect to:

• Process your transactions and provide our services
• Send you transaction confirmations and receipts
• Respond to your comments, questions, and support requests
• Detect, prevent, and address fraud and security issues
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, processing payments, and providing customer support.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You can manage your account settings or contact us directly to exercise these rights.

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and personalize content. You can manage cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@hovapay.com
Phone: +234 801 234 5678